Privacy Policy

This Privacy Policy covers how Gramberg Media collects, uses, and protects your information when you visit grambergmedia.com or use any of our services.

1. Information We Collect

Personal Information

When you fill out our contact form, book a consultation, or engage our services, we may collect the following information:

• First and last name
• Email address
• Phone number
• Business name and website URL
• Service interests and project details
• Payment and billing information (processed securely via encrypted channels)

Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send project updates, invoices, and service-related communications
• To improve our website, services, and user experience
• To analyze site traffic and usage patterns
• To send marketing communications (only with your consent; you may opt out at any time)
• To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site and improve your experience. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with the Site (via Google Analytics)
• Preference cookies: Remember your settings and preferences (e.g., theme selection)

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

4. Services and Tools

Gramberg Media uses the following tools and platforms to operate the site and deliver services:

Google Analytics (GA4)

We use Google Analytics to track and analyze website traffic. Google Analytics collects data such as your IP address, browser type, pages visited, and session duration. This data is processed by Google under their Privacy Policy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

CRM Platform

When you submit our contact form, your information is stored in our customer relationship management platform. This system stores and processes your contact information to help us manage communications and deliver services.

Hosting Provider

Our Site is hosted on secure cloud infrastructure. Our hosting provider may collect server logs including IP addresses and request metadata as part of standard web hosting operations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, or as required by law. Contact form submissions and client data are retained in our CRM for the duration of the business relationship and for a reasonable period afterward for record-keeping purposes. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, email us at contact@grambergmedia.com.